* {
      box-sizing: border-box;
      margin: 0;
      padding: 0;
    }

    body {
      font-family: Arial, Helvetica, sans-serif;
      background: #fffaf2;
      color: #1f2a37;
    }

    .inquiry-process {
      width: 100%;
      padding: 70px 20px;
      background: linear-gradient(180deg, #fffaf2 0%, #ffffff 100%);
    }

    .process-container {
      max-width: 1200px;
      margin: 0 auto;
    }

    .process-title {
      text-align: center;
      font-size: 34px;
      line-height: 1.25;
      font-weight: 800;
      color: #17212f;
      margin-bottom: 40px;
    }

    .process-steps {
      display: grid;
      grid-template-columns: 1fr 64px 1fr 64px 1fr;
      align-items: center;
      gap: 0;
    }

    .process-card {
      position: relative;
      min-height: 150px;
      background: #ffffff;
      border: 1px solid #e8ecef;
      border-radius: 18px;
      padding: 30px 28px 28px 120px;
      box-shadow: 0 8px 24px rgba(20, 37, 52, 0.06);
      transition: all 0.3s ease;
    }

    .process-card:hover {
      transform: translateY(-4px);
      box-shadow: 0 14px 34px rgba(20, 37, 52, 0.12);
      border-color: #cfd9dc;
    }

    .step-number {
      position: absolute;
      top: 22px;
      left: 32px;
      width: 46px;
      height: 46px;
      border-radius: 50%;
      background: #00656b;
      color: #ffffff;
      font-size: 22px;
      font-weight: 800;
      display: flex;
      align-items: center;
      justify-content: center;
      box-shadow: 0 4px 10px rgba(0, 101, 107, 0.28);
    }

    .step-icon {
      position: absolute;
      left: 38px;
      bottom: 28px;
      width: 50px;
      height: 50px;
      color: #00656b;
    }

    .process-card h3 {
      font-size: 19px;
      line-height: 1.35;
      font-weight: 800;
      color: #17212f;
      margin-bottom: 14px;
    }

    .process-card p {
      font-size: 16px;
      line-height: 1.7;
      color: #4d5966;
    }

    .process-arrow {
      display: flex;
      align-items: center;
      justify-content: center;
      color: #00656b;
    }

    .process-arrow svg {
      width: 58px;
      height: 24px;
    }

    /* Tablet */
    @media (max-width: 992px) {
      .process-title {
        font-size: 30px;
      }

      .process-steps {
        grid-template-columns: 1fr;
        gap: 18px;
      }

      .process-arrow {
        transform: rotate(90deg);
        height: 36px;
      }

      .process-card {
        min-height: 145px;
      }
    }

    /* Mobile */
    @media (max-width: 576px) {
      .inquiry-process {
        padding: 48px 16px;
      }

      .process-title {
        font-size: 25px;
        margin-bottom: 30px;
      }

      .process-card {
        padding: 26px 22px 24px 96px;
        min-height: 140px;
        border-radius: 16px;
      }

      .step-number {
        width: 40px;
        height: 40px;
        font-size: 19px;
        top: 22px;
        left: 24px;
      }

      .step-icon {
        width: 42px;
        height: 42px;
        left: 24px;
        bottom: 26px;
      }

      .process-card h3 {
        font-size: 18px;
        margin-bottom: 10px;
      }

      .process-card p {
        font-size: 15px;
        line-height: 1.6;
      }

      .process-arrow svg {
        width: 46px;
      }
    }